Distribution of Monthly Water Charges

About the Service
Household consumption for the month is being recorded on the meter reading sheet. Schedule of meter reading is normally from the 1st-2nd week of the month. Water Charges are electronically computed based on the existing water rate. Minimum charge applies for 10 cubic meters and below. Commodity charges are added for consumption above 10 cubic meters. Schedule of Water Rates are posted in the collection office.
New connections are also included in the meter reading regardless of their water consumption.

Availability of the Service
Daily except during Saturdays and Sundays, Holiday
8AM – 12Noon and 1PM – 5PM


How to Avail of the Service

Procedure Time Frame Personnel In-Charge
1. Manual Meter Reading
Normally conducted during the 1st-2nd week of the month with Zone 1 & 2as the first and Zone 11 being the last. Schedule of meter reading is posted in the collection office.
One (1) – two (2) days for the entire procedure Mr. Arnel M. Paningbatan
2. Encoding of Water Consumption on the Billing and Collection System 
Billing and Collection system was installed so as to facilitate computation of water Consumption charges.
  Ms. Jennalyn B. Layug
Mr. Normel A. Damasco
3. Recording of water consumption and its equivalent amount on the Billing Statement
Present and previous water consumption is reflected on the billing statement including the due date and any unpaid water charges.
  Ms. Jennalyn B. Layug
Ms. Genoveva L. Paje
4. Verification of unpaid water bill as reflected from the Billing Summary (generated from Billing and Collection System) against that on the billing statement from previous month.   Ms. Jennalyn B. Layug
Ms. Genoveva L. Paje
5. Acknowledgement on the water bill
A receiving copy must be signed by the concessionaire as proof that his billing statement for the month was actually received.
  Mr. Reynaldo B. Campos